Frequently Asked Questions
How do I qualify for free shipping?
How do I qualify for free shipping?
You'll get free USPS Media Mail shipping when you buy three or more eligible items.
Do I need a coupon code?
Do I need a coupon code?
No, the promotion will auto-apply at checkout. If it does not appear and your cart contains valid items, enter the code "3FREE" at checkout.
What items qualify for free shipping?
What items qualify for free shipping?
Only Media Mail eligible items, such as DVDs, Blu-rays, and books. This means some larger collector's sets and specialty releases may not be eligible.
Do Pre-Orders count towards Free Shipping?
Do Pre-Orders count towards Free Shipping?
Yes. However, orders are mailed once they can be fulfilled. If you purchase a pre-order with other available items to utilize Free Shipping, your order will be mailed once the order's final pre-order can be fulfilled.
What shipping method is used?
What shipping method is used?
Free shipping applies to USPS Media Mail, which typically takes 5–10 business days, depending on your location.
Can I upgrade to faster shipping?
Can I upgrade to faster shipping?
Yes. You can choose Priority or another method at checkout, but those will have standard rates.
Can I combine free shipping with other discounts or promo codes?
Can I combine free shipping with other discounts or promo codes?
You can't combine multiple promo codes.
Does free shipping apply to international orders?
Does free shipping apply to international orders?
No, it's for U.S. domestic shipping only.
What happens if I return part of my order?
What happens if I return part of my order?
If your remaining items drop below the 3-item minimum, the free shipping value may be deducted from your refund.
Why didn't my free shipping apply?
Why didn't my free shipping apply?
Check that you have three or more qualifying Media Mail items, that your cart total meets the minimum, and that you selected USPS Media Mail at checkout.