Buy / Sell / Trade FAQ
General Trade-In Questions
Do you buy used items?
Do you buy used items?
Yes, we buy, sell, and trade both new and used products.
Can I trade items by mail?
Can I trade items by mail?
Yes! You can trade in-store or by mail. See details here:
Mail-In Trade FAQ
What affects my trade value?
What affects my trade value?
Cleanliness, condition, quality, and rarity all determine value.
Do I need an ID to trade?
Do I need an ID to trade?
Yes. A valid government-issued ID is required for all trades.
How long will it take to check my items?
How long will it take to check my items?
For larger collections that require more than a day to evaluate, you'll be asked to fill out a form that helps us track your contact information and item details.
Movie Trade-Ins
Are you still buying DVDs or VHS tapes?
Are you still buying DVDs or VHS tapes?
We are currently not buying most DVDs or VHS, except for rare, out-of-print, horror, or cult titles.
What types of movies do you buy?
What types of movies do you buy?
- Blu-Ray and 4K UHD
- Films from boutique labels (Criterion, Arrow, Shout!, Vinegar Syndrome, etc.)
- Rare or collectible DVDs and VHS
- Box sets
- Obsolete formats (LaserDisc, Beta, etc.)
- Anime and Japanese culture items
What types of movies do you NOT buy?
What types of movies do you NOT buy?
- Common, mass-produced DVDs or TV box sets
- Disney/children’s VHS
- Dirty or unclean movies
Video Game Trade-Ins
Do you buy video games and consoles?
Do you buy video games and consoles?
Yes! We buy most games, consoles, and accessories in clean, working condition.
Which game systems do you accept?
Which game systems do you accept?
- Current: PlayStation 4 & 5, Nintendo Switch 2, Nintendo Switch, Xbox One / Series S/X
- Retro: NES, SNES, N64, Sega Genesis, and more
- Other: GameCube, Wii, Wii U, PlayStation 1–3, Xbox Original & 360
- Handhelds: GameBoy, DS, 3DS, PSP, Vita, GameGear
- 1st-party consoles and controllers
- Nintendo Amiibo
What gaming items do you NOT buy?
What gaming items do you NOT buy?
- Dirty, damaged, or incomplete items
- Plug-and-play 3rd-party consoles
- Consoles that can’t be repaired
Do I need to include cords and accessories?
Do I need to include cords and accessories?
Yes. Missing cables, controllers, or parts will lower your trade value.
Do you accept items that need repair?
Do you accept items that need repair?
Sometimes. We’ll evaluate them and offer a value based on condition.
Trade Value & Payment
How do you determine trade value?
How do you determine trade value?
Value is based on condition, cleanliness, quality, and demand.
How much will I get for my trade?
How much will I get for my trade?
You’ll typically receive 25–50% of the current market value.
Do I get cash or store credit?
Do I get cash or store credit?
You can choose either. Store credit usually has a higher value.
Need Help or Have Questions?
How can I contact you?
How can I contact you?
Email us at webmail@orbitdvd.com